A fix is in place and Artifik is working normally again. We're monitoring to make sure it stays stable.
Posted Oct 12, 2026 - 22:04 CEST
Update
The cause has been confirmed as an issue with AWS App Runner. We are in dialogue with our service provider. We will update again at 22.30 CEST.
Posted Oct 12, 2026 - 22:02 CEST
Update
We are continuing to investigate this issue.
Posted Oct 12, 2026 - 21:33 CEST
Update
We are continuing to investigate this issue. We will give another update at 22.00CEST.
Posted Oct 12, 2026 - 21:30 CEST
Update
We are continuing to investigate this issue.
Posted Oct 12, 2026 - 21:07 CEST
Investigating
We are currently experiencing a service outage. Our developers are investigating the issue as we speak, and we will try to bring the service back to normal as soon as possible. We will come with a new update 21.30 CEST.
Posted Oct 12, 2026 - 21:04 CEST
This incident affects: Procurement, Contracts, Supplier bids and submissions, Users and organizations, Publication service, SMS and Email Service, Open API's, Translation serivce, Digital signing, Single Sign On, and Archive integration.