Public view of procurement is down for all procurements

Incident Report for Artifik

Resolved

As noted in the update 10:37, we are back up and running.

The root cause was a column in the database that was unintentionally removed by operations staff. We have put the column back, restored the data from backup and we are reviewing our routines to make sure this cannot happen again.

Please report to support@artifik.no if you are experiencing any other issues.
Posted Dec 12, 2023 - 12:01 CET

Update

We are back up and running.

The root cause was a column in the database that was unintentionally removed by operations staff. We have put the column back, restored the data from backup and we are reviewing our routines to make sure this cannot happen again.

Please report to support@artifik.no if you are experiencing any other issues.
Posted Dec 12, 2023 - 10:37 CET

Update

We have identified the root cause of this issue and are working on a fix. Further details will be shared once we are fully up and running again.
Posted Dec 12, 2023 - 10:07 CET

Investigating

We are currently investigating this issue.
Posted Dec 12, 2023 - 09:01 CET
This incident affected: Procurement.